Help Desk Support

An efficient and responsive Help Desk allows your staff to remain productive, enabling you to focus your time and energy where it counts - on your customers. Accelerated Network Solutions’ Help Desk team is comprised of customer service and support specialists, software trainers, computer technicians and engineers with the knowledge and skills to keep your company technically sound.

 

Live support is available for a variety of products and needs, such as:
 
  • Microsoft Application Support
  • System Diagnostics
  • Maintenance
  • Installation, Setup and Repair
  • Software and Hardware Training
  • Internet Connectivity Support
  • Product Support and Troubleshooting
  • Crisis Resolution
  • Printer

What you get:

  • 24x7 availability with knowledgeable and professional staff
  • Single point of contact for a streamlined and efficient problem solving
  • Issue resolution tracking that is used to create best practices and confirm that the problem has been fixed.
  • High levels of satisfaction for your users

We won’t rest until your company is functioning at its peak. For additional information and options for your business, please contact us.

"Accelerated Networking Solutions has been a great partner to Integrated Printing Solutions. When we opened offices in the Midwest and East Coast, ANS created a help desk with East Coast hours so they are always there during our business hours no matter what part of the country needs IT support."

 
Sev Spagnolie
President / CEO
Integrated Printing Solutions

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